Synergy Cookie Policy


Cookie policy 


Our websites and Apps (our services) use cookies to distinguish you from other users of our services. This helps us to provide you with a good experience when you browse our services and also allows us to improve our services.  


By accepting cookies on our services, you accept the terms of this policy. 


A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. 


We use the following cookies: 

  • Essential cookies. 

These are cookies that are required for the operation of our services. They include, for example, cookies that enable you to log into secure areas of our services or to make use of e-billing services. 

  • Analytical/performance cookies. 

They allow us to recognise and count the number of visitors and to see how visitors move around our services when they are using them. This helps us to improve the way our services work, for example, by ensuring that users are finding what they are looking for easily. 

  • Functionality cookies.

These are used to recognise you when you return to our services. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). 


Synergy 3 does not use cookies, however the Synergy 3 user interface can display a Synectics or third party website. The cookie policy for that website will be displayed within Synergy 3. All users must consent to the use of cookies on Synergy 3, otherwise they cannot proceed with its full functionality.


Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. 

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