Cloud Services & Cloud Evidence Locker Uptime and Maintenance Bulletin

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This bulletin is to notify all users of any known issues real-time, it will detail when issues arise and when they have been resolved. Please ensure you "follow" this article for automated e-mail updates.

Date Description
24th May 2021 (10:00) We are aware of some instances of our Cloud Services including Cloud Evidence Locker being offline. We are working to resolve this as soon as possible.
25th May 2021 (15:20)

Our hosting provider has narrowed down possible causes for this system outage and is working as a priority on identifying the root cause.

Cloud Services back online.

5th October 2021 (12:18) We are aware of some instances of our Cloud Services including Cloud Evidence Locker being offline. We are working to resolve this as soon as possible.
6th October 2021 (11:18)

The issue was due to the expiry of a legacy certificate, as a result access to services failed.  There were complications with the existing certificate manager which have now been resolved; we are now acquiring certificates that validated automatically.

Cloud Services back online.

 

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