Global Support Portal

Use the Synectics Global Support Portal to log and track support issues on the cloud-based service desk. This is also the source for technical product information and product downloads. To access the full range of content, please ensure you are registered and signed in to the Global Support Portal.

Submit a request

Need help? Ask a technical question or raise a support request to Synectics Support.

Submit an RMA

Need to return equipment for repair?
Submit your return request here.

Manage requests

View the progress of your current support requests and see your historical tickets.

Customer Sign Up

New to Synectics Support? Sign up here. (Returning user? Sign back in at the top)

Mobile Support

Are you looking for the on-vehicle support helpdesk? Login here.

Telematics

Drivers, you can log into your telematics account here.

Knowledge Base

Want to help yourself? Find all the manuals, tutorials, and technical documentation for Synectics' Synergy and COEX products below:

Global Support Portal Guides and Forms

Global Support Portal End User Guide

Sign up

Synectics Technical Bulletins

Technical Bulletins (Hardware)