| German Version | Korean Version |
Our websites and Apps (our services) use cookies to distinguish you from other users of our services. This helps us to provide you with a good experience when you browse our services and also allows us to improve our services.
By accepting cookies on our services, you accept the terms of this policy.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
- Essential cookies
These are cookies that are required for the operation of our services. They include, for example, cookies that enable you to log into secure areas of our services or to make use of e-billing services.
- Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our services when they are using them. This helps us to improve the way our services work, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies
These are used to recognise you when you return to our services. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
You can find more information about the individual cookies we use and the purposes for which we use them in the tables below:
Applicable Products: Synectics Cloud Services; Cloud Evidence Locker; Synergy Web
| Cookie | Name | Purpose |
| Synergy token | syntoken | This local storage token is used post a successful log on |
| Synergy permissions | synpermissions | This local storage token ensures the correct user permissions are used in the local session |
| Event Feed filter | eventfeedfilter | This local storage token enables users to filter the Event Feed in order to limit visibility of incidents |
Applicable Products: Synergy Mobile
| Cookie | Name | Purpose |
| Google Analytics | GA1.2.1216587942.1526909475 | This cookie enables us to recognise you when you return to our site and allows you to use our site in a way that makes your browsing experience more convenient. |
| 2a80b2693a6d0a4e6552c2bb1aa61adb | rr52the92np6t71idrj6jqpnr4 | This cookie is used for user authentication. |
| X-Mapping | 16203469DA8FDAA0D9FB4C8367181DBE | This cookie is used for load balancing purposes on the server to keep sessions on a single server. |
| Culture | .AspNetCore.Culture | This cookie is used to track the selected culture for a session and provide content localised for the user. |
| Client Identifier | client_id | This cookie is used to identify the client the user is acting on behalf of and to provide content tailored to that client. |
| Policies | Policies | This cookie stores information to help provide the user access to policy documentation. |
Applicable Products: Synergy Workstation Client
The Synergy Workstation Client does not use cookies, however the user interface can display a Synectics or third party website. The cookie policy for that website will be displayed within Synergy. All users must consent to the use of cookies on Synergy, otherwise they cannot proceed with its full functionality.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after two years.